Privacy Policy

At Sri Ayurveda Vaidhya Mithra, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our Ayurvedic and wellness products.

By using our website, you agree to the practices described in this Privacy Policy.

Interpretation & Definitions

Interpretation

Words with capitalized initials have meanings defined under this policy. These definitions apply whether they appear in singular or plural form.

Definitions

Company / We / Us / Our refers to Sri Ayurveda Vaidhya Mithra.
Website refers to Sri Ayurveda Vaidhya Mithra
Service refers to the website and all related services offered through it.
Personal Data means any information that identifies an individual.
Usage Data refers to information collected automatically while using the website.
Cookies are small files stored on your device to improve website functionality and user experience.
Device means any device used to access the website, such as a mobile phone, tablet, or computer.
You / User refers to anyone accessing or using the website.

Information We Collect

We may collect personal information including:
Full name
Email address
Phone number
Billing and shipping address
City, state, and postal code
Order details and purchase history
IP address and browser information

Usage Data

We automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of visit
- Time spent on pages
- Diagnostic and analytics information
This helps us improve website performance and customer experience.

Cookies & Tracking Technologies

We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Enhance user experience
You can disable cookies through your browser settings, but some features of the website may not work properly.

Types of cookies we may use include:
- Essential Cookies
- Functional Cookies
- Session Cookies
- Analytics Cookies

How We Use Your Information

Your information may be used for the following purposes:
- Processing orders and payments
- Delivering products
- Managing customer accounts
- Sending order updates and notifications
- Responding to customer inquiries
- Improving our website and services
- Sending promotional offers and updates (only if you choose to receive them)
- Preventing fraud and maintaining security

Sharing of Information

We do not sell or rent your personal data.

However, your information may be shared with:
- Payment gateway providers
- Shipping and courier partners
- Website hosting and technical support providers
- Analytics and spam protection services
- Legal authorities when required by law

Data Retention

We retain your personal data only as long as necessary for:
- Processing orders
- Customer support
- Legal and accounting requirements
- Website security and fraud prevention
Comments and reviews submitted on the website may be stored indefinitely.

Data Security

We implement appropriate security measures to protect your personal information.

While we strive to use secure systems and technologies, no method of internet transmission or electronic storage is completely secure.

Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

Your Rights

You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your personal information
- Receive a copy of your stored data
Some information may be retained where required for legal, tax, or security purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with revised information.

We recommend reviewing this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us through our website:

Contact Sri Ayurveda Vaidhya Mithra